Status: {{ $this->ticketStatus->name }}
Ticket: {{ $recDetail->reqid }}
Priority: {{ $recDetail->priorityType->name }}
Mode: {{ $recDetail->mode }}
DueBy Date: N/A
Request Date: {{ $recDetail->created_at }}
Support Type: {{ $recDetail->deptType ? $recDetail->deptType->name : '' }}
Support Category: {{ $recDetail->cateType ? $recDetail->cateType->name : '' }}
Request From:
@if($recDetail->techName)
Technician: {{ $recDetail->techName ? $recDetail->techName->name : '' }}
E-mail: {{ $recDetail->techName ? $recDetail->techName->email : '' }}
Mobile: {{ $recDetail->techName ? $recDetail->techName->mobile : '' }}
@endif
Requester: {{ $recDetail->requesterName ? $recDetail->requesterName->name : '' }}
E-mail: {{ $recDetail->requesterName ? $recDetail->requesterName->email : '' }}
Mobile: {{ $recDetail->requesterName ? $recDetail->requesterName->mobile : '' }}