<ul>
<li>Documented and analysed construction business processes, Standard Operating Procedures (SOPs), process maps, and workflows.</li>
<li>Mapped end-to-end business processes and translated functional requirements into system requirements for the ANP Operating System (ANP OS).</li>
<li>Performed process gap analysis and recommended workflow optimisation aligned with Lean Construction principles.</li>
<li>Prepared technical documentation, including process flow diagrams, RACI matrices, control gates, checklists, and business requirement documents (BRDs).</li>
<li>Supported User Acceptance Testing (UAT) by validating functional requirements, documenting test results, and tracking issues.</li>
<li>Researched and evaluated Autodesk Build, VisiLean, and other construction technology solutions for digital process integration.</li>
<li>Maintained version-controlled documentation and ensured consistency across process and system artefacts.</li>
<li>Collaborated with cross-functional stakeholders to validate business workflows, software requirements, and digital transformation initiatives.</li>
</ul>