• Working as an Omni Sports Advisor (OSA) in the Mountain Sports department, assisting customers with product selection and delivering a customer-centric experience.
• Understanding customer requirements and providing product knowledge while promoting informed and responsible purchasing decisions.
• Supporting day-to-day store operations including product availability, merchandising, stock management, and efficient resource utilization.
• Gaining practical exposure to Decathlon’s sustainability initiatives, circular economy practices, product life extension, repair, reuse, and responsible consumption.
• Developing an understanding of how sustainability and circular economy principles can be integrated into retail operations and customer engagement.
• Participating in WOW Customer Training and gaining exposure to Decathlon’s customer experience, organizational values, and purpose-driven business approach.
• Collaborating with teammates to improve operational efficiency, customer experience, and effective use of resources.
• Applying concepts from Sustainable Energy Management to understand the relationship between business operations, environmental responsibility, and sustainable practices.
• Developing professional skills in communication, teamwork, customer relationship management, problem-solving, adaptability, and sustainable business practices.