<ol>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Developed a comprehensive Building Plan Approval SOP under DCPR 2034 covering the complete lifecycle&nbsp; - from land acquisition through IOD, NOC, CC and OC to post-OC compliance and handover&nbsp; - now adopted as a reference framework across departments</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Led the OC-readiness drive for a G+19 rehabilitation tower at Embassy Citadel, Worli - headed a team, drove floor- and flat-wise snag closure on site, and advanced real construction progress toward Occupation Certificate through hands-on involvement across the project</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinated end-to-end OC compliance for 5 buildings at Golf City, Savroli (MSRDC-SPA) - designed the tracking system and worked closely with HO and site teams to drive the authority's OC verification</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Led a COO-commissioned process improvement study across 8+ departments, consolidating 135+ ground-level pain points into an actionable framework that gave management a clear roadmap to resolve cross-departmental bottlenecks</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Created interior readiness trackers for the Citadel Sales Lounge, Experience Centre and Show Flat.</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Contributed to a Mumbai residential market study using government IGR transaction data to support competitor benchmarking and the region's market-entry analysis</li>
</ol>