<p><strong><span style="font-family: 'times new roman', times, serif;">Roles &amp; Responsibilities:</span></strong></p>
<div><span style="font-family: 'times new roman', times, serif;">My roles and responsibilities were typically aligned with understanding the internal functioning of the bank, supporting day-to-day operations, and helping with customer service.</span></div>
<div><span style="font-family: 'times new roman', times, serif;">Here&rsquo;s a structured list of the key roles and responsibilities I handled :</span></div>
<div><span style="font-family: 'times new roman', times, serif;">1. Customer Service &amp; Front Desk Operations (Observation &amp; Support) </span></div>
<div><span style="font-family: 'times new roman', times, serif;">Assist in account opening procedures (KYC verification, documentation).</span></div>
<div><span style="font-family: 'times new roman', times, serif;">Understand and help with deposit operations (FD, RD, current/saving accounts). </span></div>
<div><span style="font-family: 'times new roman', times, serif;">Support in explaining banking products to customers.</span></div>
<div><span style="font-family: 'times new roman', times, serif;">2. Operational Efficiency &amp; Process Mapping </span></div>
<div><span style="font-family: 'times new roman', times, serif;">Study the workflow of banking operations. </span></div>
<div><span style="font-family: 'times new roman', times, serif;">Understand clearing</span></div>
<div><span style="font-family: 'times new roman', times, serif;">3. Data Entry &amp; Documentation </span></div>
<div><span style="font-family: 'times new roman', times, serif;">Supported in data entry or updating customer records in banking systems.</span></div>
<div><span style="font-family: 'times new roman', times, serif;">Help prepare compliance reports, internal audit logs, and documentation for regulatory purposes.</span></div>
<div><span style="font-family: 'times new roman', times, serif;">4. Credit &amp; Loan Operations (Back Office)</span></div>
<div><span style="font-family: 'times new roman', times, serif;">Support the documentation and file processing for home loans.</span></div>
<div><span style="font-family: 'times new roman', times, serif;">Learned about &nbsp;risk assessment.</span></div>