• Documented and analysed construction business processes, Standard Operating Procedures (SOPs), process maps, and workflows.
• Mapped end-to-end business processes and translated functional requirements into system requirements for the ANP Operating System (ANP OS).
• Performed process gap analysis and recommended workflow optimisation aligned with Lean Construction principles.
• Prepared technical documentation, including process flow diagrams, RACI matrices, control gates, checklists, and business requirement documents (BRDs).
• Supported User Acceptance Testing (UAT) by validating functional requirements, documenting test results, and tracking issues.
• Researched and evaluated Autodesk Build, VisiLean, and other construction technology solutions for digital process integration.
• Maintained version-controlled documentation and ensured consistency across process and system artefacts.
• Collaborated with cross-functional stakeholders to validate business workflows, software requirements, and digital transformation initiatives.