• Java software developer and application support personnel for a leading railroad company.
• Provide support, issue troubleshooting for seamless application functionality.
• Assist in completion of Major and Minor application enhancements within tight deadlines.
• Deliver knowledge transfer sessions, mentor new recruits and prepare training guidelines for seamless onboarding of new members into team.
• Prepare application documentation, SOPs for reference to assist team.
• Gained understanding of various railway logistics workflow like scheduling, inventory classification and management, employee testing etc. to align software solutions to business needs.
• Recognized and awarded by organization for exemplary work in application support and timely delivery of solutions.