• Contributed to revenue increase in the B2C sector by effectively engaging with prospects and converting them into paying customers through direct sales efforts.
• Implemented and managed virtual sales initiatives via Zoom and Google Meet, enhancing inside sales efficiency and enabling remote team management.
• Converted leads into enrolled customers using strong communication, effective sales techniques, and negotiation skills to enhance the sales funnel.
• Facilitated customer loan applications collaborating with loan partners such as IFL, ABFL, Avanse, and ICICI to secure financing for clients.
• Utilized CRM software to track customer interactions, manage leads, and maintain a pipeline, ensuring consistent follow-ups and a streamlined customer relationship process.
• Established and maintained long-term customer relationships, focusing on enhancing customer satisfaction and retention through proactive engagement and personalized service.