<p>presented a paper titled &lsquo;Role of UPI in Transforming Customer Experience Management&rsquo; on September 27,2025 in the first international conference on &lsquo;Emerging Trends and Technologies in Management Theory and Practice (ETTMTP)&rsquo; organized (Online) by Scholeio Education and Evolving Knowledge, India &amp; Indus International University, India during September 27-28,2025.</p>
<p>Won the title of "Overall Best Paper" Presented in the conference</p>