<ul><li style="text-align: justify; ">Assisted in coordination and monitoring of UltraTech’s 360° Customer Solutions (UTEC) with focus on adherence to commercial scope, service commitments, and timelines.</li><li style="text-align: justify;">Supported documentation and maintenance of service-related records, customer requirements, and internal correspondence for review and compliance tracking.</li><li style="text-align: justify;">Conducted process mapping and workflow analysis to understand end-to-end delivery against agreed commercial terms and service expectations.</li><li style="text-align: justify;">Collected, analyzed, and organized customer experience and operational data using MS Excel, enabling identification of gaps in service delivery, compliance, and efficiency.</li><li style="text-align: justify;">Coordinated with sales, technical, and service teams to align inter-departmental deliverables with commercial obligations.</li><li style="text-align: justify;">Gained exposure to risk awareness, quality control considerations, and service compliance in large-scale construction material operations.</li></ul>