• Internship - Maruti Suzuki Authorised Service Centre.
• Gained hands on exposure to Operations & Services.
• Supported in <b>day-to-day service operations</b>, coordinating between service advisors, technicians and customer to ensure smooth workflow.
• Monitored <b>vehicle service turnaround time </b>and helped in prioritising jobs to improve service efficiency.
• Handled <b>quality checks and final vehicle inspection</b> before delivery to customers.
• Gained exposure to <b>after sales service management, process flow and customer satisfaction practices.</b>