<ul><li>Assisted in Guest Check-In/ Check-Out, Ensuring a smooth and welcoming experience for guests.</li><li>Handled guest inquiries and coordinated with departments to resolve service request promptly.</li><li>Managed room reservations and maintained accurate guest records in the system.</li><li>Coordinated with housekeeping and other departments for smooth room allocation.</li><li>Provided personalized assistance to VIP and repeat guests to enhance their stay experience.</li></ul>